No Deal

We are going to trial. Everyone is going to jail. White people especially. The person tampering my phone is definitely a white person and a fairly horrible person. One of the reasons for filing the case. Is collaborating with my father. 

My answer is zero payment and long jail terms for everyone.  You have your answer. We will meet in court. You can keep your threats to yourself. The longer you keep pestering in my head, the stronger the sentencing I am going to ask for you. We are not negotiating on anything anymore.  There is only one outcome as per me. You are all going to jail. You people leave me no choice. 

I will reiterate that I haven't committed any forgery or fraud. I have not lied anywhere. It was up to the interviewer to assess if my abilities were up to what they required. I don't recall the exact details of the interview but as far as I remember I was asked if I have worked on this. I have confidence in my abilities to perform and that is what I said in the interview. I replied in affirmative. Why don't you people check with other clients? I have worked for other international clients. I had worked with    

Cognizant - 1  year 2 months. I left because I didn't find the mainframe work interesting or challenging. I worked on mainframe tech (COBOL, JCL, DB2), preparing functional and technical specification documents.  So not much exposure to analytics. 

EVS  - I worked for 1 year 8 months. Not my best period because this type of role is not really suited for people with ADHD. a lot of analytical work. The focus was more on qualitative but a lot of things required quantitative data analysis. A lot of data extraction, Excel, some VBA coding,  

FRM degree (2008).  I believe for doing FRM you need to have analytical skills. It is not rote learning followed by vomiting the stuff in exams. You need to analyze stuff. 

Base SAS certification. 

Inductis - Worked for YRCW (a US client). Also some small projects. Went to BG.

This was my experience before my life became hell. Did the interviewer not know these corruptionuu
There was no grounds to subject me to so much torture and harassment. Despite the poor work setup, I performed exceptionally. The whole system was broken. I worked tirelessly, sometimes running codes simultaneously on 3 systems. I used to come early and leave late. I even remember one colleague saying that you don't have to come so early. As a result of work pressure (I corruptionuuiuuuuuuiuave taken so much on my shoulders. It was not the task of one person), my weight increased by 5 kgs. And the thanks I get is this. 
 
I was not given given a process map in the beginning (it came very late) despite asking for it several times. I had to map the entire process myself after talking to various stakeholders of the respective departments. The system was so rigid. There was no cooperation whatsoever. I was asked not to disturb the Tariq guy for data. Still I managed to piece together everything, collected data from everywhere and produced a good solution. I agree it took time but it was not due to my lack of skills. It was mainly due to lack of proper setup and me being the only person working on it.

I mapped 300 million pounds of debt, a lot of which was not not being worked on, some for more than a year.  I did a favor to British Gas and this is how I got repaid. Truth be told the collections unit was not up to the mark. They didn't know which way was up. I must have stepped on some toes otherwise there was no reason for subjecting anyone to so much torture. 

In the end, results count. I produced exceptional results. With so many of your staff, why weren't you people able to do the same? Just answer me one thing. You people were working on the system for years. How is it that you were not able to solve it? And how is it that I was able to solve it singlehandedly and that too in such a short timeframe?  Was it because I was a fraud? A more plausible explanation is that I had some genuine understanding of analytics, processes and possessed required skillsets. 

If I was inexperienced I wouldn't have known which way was up because the system was so inefficient. 
I think my work in British Gas warrants a detailed description so that people know how my skills were involved. It was not magic but some core detective work combined with flashes of brilliance. 

I believe some people are saying that I learnt things on the fly. A lot of people will agree that some learning always happens on the job. You come with a certain skillset and upgrade it while on the job to suit the job requirements. It is up to the interviewer to determine the necessary skillset you need to hit the ground running.

Let me be clear that I was not assigned any guidelines on how to work on the problem. I was only said that we have various systems and we need to do reconciliation. Nothing was specified about the deliverable. The client didn't know what type of deliverable they needed. To summarize, I was said that we have a reconciliation problem.  
  • I knew that the first step to solving the problem is building a process map. In the beginning days, they took me to Thorn database process and started explaining every action line by line.  A lot of it was not very relevant for me because it was aimed primarily for collection agents. Were we there to become collection agents or do analytics? I said we do not need to know at this level of detail until we have the process map. It is far more easier to integrate everything once you have the process map. Otherwise all you have is some random disjointed pieces which you need to solve like a complex jigsaw puzzle. This is not the way of efficient and logical working. I believe someone took offense at this. Negative points for my not sucking up to the client skills. 
    • Skillset - Prior experience with process maps
    •  
  • The next step was to talk to stakeholders. All the stakeholders will testify that I spent considerable amount of time with them. All on my own initiative to the point of pestering them. I can become too involved with work sometimes.  
  • After a few days, I raised the issue with my CEO, Dinesh Prasad, that I am not being given adequate support by the client. I also asked him if we have any sample deliverables on reconciliation projects so that I could have a baseline to work on. I did not receive any reply on this.
  • Then began the simultaneous marathon of number crunching and refining the process map.  I don't remember the exact details so it may be tampered by hindsight effect. My initial go to way of working is to always putting things together in one big picture. How do I put all these systems together?  But it was really not making much sense in the beginning. I tried some usual joining and analyzing various combinations of systems according to the process map . Using some insights from the analysis and based on  the process map, I manually traced the journey of some accounts through all the systems (around 10 systems I believe). It comes to me naturally. Here I started to see that there was some gap in the systems in terms of last date worked. 
    • Skillset part - Querying data requires skillset. Joining datasets and tables together requires prior experience. You can't magically pick up this skill if you are working for the first time. There was considerable skill involved in extracting Service Desk data because there was some issue of customer level information and account level information.
    •  There was a lot of looking up data, combining from multiple sources, building an automated system to test various theories
  • After some wrangling I concluded that I needed to combine the last date worked in one single picture to see where the account made its last stop. I took the last worked date for all the systems and combined it in one database. Then I took the max of the last worked date. This give me the last stop. This was a flash of brilliance (at that time but now is fairly routine in my work). 
  • Then it was about synthesizing the report in a neat presentable format for higher level management. I like pivots. They are my favorite go to tool for analysis.
    • Skillset - I knew this from experience that higher management needs brief and concise reports. They don't have time to sift through mountains of data like analysts. Though not exactly the same, I had experience in creating similar reports in which I had to condense a lot of information in a small area. 
  • Then it was confirming my findings with stakeholders. The report was not good news for the stakeholders. (I suspect here some people thought to fuck me). I believe this is where Dominic came into picture. We took the results to discuss it with stakeholders. Some stakeholders were very surprised with the results. They were defensive. I believe someone claimed that the team member who last worked on it had some problem around the last worked date which is why the account was not worked on later. In fact, Dominic was very happy with the results. He even mailed a glowing email to me reviewing my work. You can check my Inductis mailbox to find the email.
  • I automated the entire process end to end so that stakeholders could take action on the accounts. It was scheduled to be run on a weekly basis. 
    • It was scheduling the queries, fetching the queries from database and linking with excel. It was run directly on pressing a button on excel. All required considerable skill. As far as I remember, all it required was a simple press of a button on Excel which collated all the data and populated the numbers in the template requested by Prakash. It also created the actual clickable pivot in excel (and not just the report). Most of the things were on one sheet (including the button to run and template of Prakash (the template was for higher management and was about assigning the responsibility to the stakeholder) In this part, I learnt a few tricks such as running Access from Excel (A whole lot. not just fetching simple data through some clicks). As I said earlier, you learn a few things on the job. This was done to simplify the life of the person who was going to work on it. 

  • I must have been done with the report at least  2-3 weeks before my leaving. I remember running the report for one week. I don't know if there was any issue in running the report after my leaving. Upon resigning, my manager had said that I may have to go once again for a few days. It may have been to keep me from resigning or there was some work required. I don't know.
  • All in all, it was all about following a process with some some flashes of brilliance (aided by ADHD).  It was not like Jackie Chan looks at a computer screen in a movie and cracks the pattern or an FBI agent saying that I am just looking at the data and trying to find out patterns without any tools. It is not like that. It requires a process. It may come a tad bit naturally to me but it still requires a process.      
Someone is hiding something. There is a more to it than what meets the eyes. 

If anyone disputes these claims, we can have a meeting and see who is telling the truth.  

If you had a dispute, you should have taken it up with my company. There was no need to make it personal with me. Maybe my company threw me under the bus. But still this was no excuse to fuck me. 

You can enjoy whatever days you have left. After this you are going to jail. Each one of you. No settlement. You keep fucking me and keep expecting me to settle. Why should white people always be the ones serving as prosecutor and jury. Are white people above everyone? Are they impervious to human failings? Let them play defendant this time while I prosecute the hell out of them.

I had laid out my conditions earlier. You don't seem to be intent on meeting them. We are left with no choice. Especially with the hackers.  

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